Top Industries We Offer Virtual Assistant Services To
INSURANCE
Choose from our array of life insurance support services, annuity insurance services, and property and casualty insurance services to cut down operational costs and boost revenue.
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HEALTHCARE
Our range of healthcare back-office services like medical transcription, billing and coding, revenue cycle management, and claims adjudication help you deliver quality patient care.
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ACCOUNTING
Our comprehensive range of bookkeeping services, accounting services, and accounts receivable services enable you to scale your business by focusing on your expertise.
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CALL CENTER
Get the best of call center BPO with our suite of inbound and outbound call center services.
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TECHNOLOGY
Select from a wide variety of web development services to give your business the edge it needs.
Learn MoreTrusted By Over 4000+ Clients Globally
Your Data is Safe with Us
We provide top-notch security and compliance, keeping your data safe from leaks.
Our Workflow For Your Growth
02
Identify
We confirm sourcing feasibility and staff availability for your needs. We then verify the specific roles of the staff members and the software tools required. Our implementation team identifies a team leader to look after your project and arrange staff training.
04
Report
Staff members enter the pre-live phase after completing their training under the supervision of the team leader. The team leader then collaborates with the staff on your project and closely monitors their progress on the determined KPIs.
01
Analyze
Our SMEs schedule a discovery call with you to understand your business objectives, job requirements, and software needs to pair you with the perfect talent.
03
Train
The team leader introduces you to the allocated staff and sets clear KPI expectations and the training schedule in consultation with you. The team leader also reviews your training modules with internal staff and records all training sessions for future reference.
05
Follow Up
We send daily reconciliation reports and weekly quality reports to keep you updated. You will also receive a bi-weekly feedback email to raise any concerns you may have about staff productivity or management.
01
Analyze
Our SMEs schedule a discovery call with you to understand your business objectives, job requirements, and software needs to pair you with the perfect talent.
02
Identify
We confirm sourcing feasibility and staff availability for your needs. We then verify the specific roles of the staff members and the software tools required. Our implementation team identifies a team leader to look after your project and arrange staff training.
03
Train
The team leader introduces you to the allocated staff and sets clear KPI expectations and the training schedule in consultation with you. The team leader also reviews your training modules with internal staff and records all training sessions for future reference.
04
Report
Staff members enter the pre-live phase after completing their training under the supervision of the team leader. The team leader then collaborates with the staff on your project and closely monitors their progress on the determined KPIs.
05
Follow Up
We send daily reconciliation reports and weekly quality reports to keep you updated. You will also receive a bi-weekly feedback email to raise any concerns you may have about staff productivity or management.
Why Outsource to Us
- Data Security
- Superior Services
- Fast Turnaround Time
- Seamless Coordination
- Easy Scalability
- Expert Help
- Leading Infrastructure
- Dependable Customer Care
Hear Our Customers Speak
Office Beacon provides the full spectrum of services. As I think about our growth, that partnership has been a very important part of it. Our industry is complex, and our ability to grow quickly is depending on partners like Office Beacon.
David Nicholson
CEO, Polyconcept North America
Office Beacon has had an immediate and positive impact on our bottom line. Being up in Seattle, it’s difficult to find the resources you need when you need it. With Office Beacon we found a group of great employees who could work for us right away and at a very cost effective rate.
Mitch Mounger
CEO, Sunrise Identity (A Halo Branded Solutions Company)
Office Beacon provides incredible value to our industry. They help us take the friction our of transactions, they help us become more seamless to our end buyers enabling our companies to provide better service and ultimately grow and become more profitable.
Paul Bellantone
President, PPAI
Office Beacon has been very integral to the success of our company and allowing us to grow. Because it’s been such a positive experience for us, I don’t want to recommend them to our competition, but I have in the past and definitely will in the future
Devin Piscitelli
President, AAkron Line
Office Beacon helped to improve our bottom line with their better quality of people for lesser expense. Our business has been booming more than we can handle, Office Beacon helped us to deal with that growth in a much faster and more efficient way.
Riad Nizam
President, Master Electronics
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Frequently Asked Questions
We can hit the ground running in most cases. But tailor-made services may need a time frame of up to ten business days. Our HR/implementation team appreciates a formal job description and refers to it to find the best virtual assistant services for your business needs.
Not to boast, but we have a $1million E&O policy. Office Beacon is a US-based company that runs its subsidiaries in various offshore locations. Without any third-party intervention.
Of course! We are the best at what we do for a reason. Office Beacon operates from multiple locations and has several internet service providers and backup generators to ensure continuous work.
No! We are not a marketplace but rather a world-class company that promises the highest level of professionalism to its clients. Office Beacon has annual attrition and customer attrition rate of only 6% and 0.5%, respectively. Isn’t that reason enough to try us?
We leverage the latest social channels like Slack, Zoom, and MS Teams for communication purposes. Moreover, proprietary chat tools and local US numbers allow us to directly connect with the team members.
There are no penalties. You can cancel any time. In fact, we include a termination clause in all agreements that make it easier for you to opt out within a short notice period.